Frequently Asked Questions

When will my order arrive?

Autotime raised the highest quality products from the global list of partners and artists. After ordering, it will take 3-5 business days to process the order. After that, it takes 7 to 12 business days for delivery depending on your location.

What is the return policy?

It is unhappy with the purchase? Not satisfied? Is it not a correct feeling?

A request to return from the date of receipt of the order within 30 days to understand and accept. Please contact We will cooperate with our customers. You can also click the return policy to see the return policy.

Where do you ship your products?

We provide express service in UAE , Bahrain, and Kuwait, and the shipping is free.

Did you receive only part of the order?

Because different items can arrive in different packages from different warehouses, if you order multiple items, you may receive multiple packages. In order to provide different delivery confirmation to the goods to be shipped separately, please check your email.

How secure is your website?

We are paying close attention to our website. The checkout process uses a secure socket layer (SSL) technology to encrypt the data sent to the payment gateway and server via the website. This ensures that the third party can not view personal information.

Any further questions?

To access the page about us, please contact us if you have any questions or concerns.

Shenzhen Coco Gift Co., Ltd.